This privacy policy (“Privacy Policy”) describes how VueOps LLC (also referenced as “VueOps”, “Company”, “we”, “us”, “our”) collects, uses, stores, and shares your information, when: (1) you access and use our websites at ww.vueops.com and all websites, media forms, media channels, and/or applications where this Privacy Policy is posted (“Websites” or “Sites”); (2) when you engage with our services (“Services”); (3) when you communicate and otherwise engage with us; and (4) when VueOps receives from or provides your information to third parties.

BY ACCESSING AND/OR USING OUR SITES YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.

Depending on how you use our Site and Services, the nature of your communications with us, or what third parties we may interact with, we may collect the following types of information from and about you:

• Name
• Mailing address
• Personalized messages sent through the Site
• Your cookie preferences
• Company name
• Project information
• Work email address
• Work telephone number
• Vendor inquiries
• IP address
• Browser information
• Zip code and general geographic information
• Information about your interactivity with our Site, including certain technical information concerning your device and search information on our Site

We may collect your information in one of three ways:

• Directly from you when you access or use our Site, engage with our Services, sign-up for our mailing list, apply for a job, work with us, or communicate with us.
• Automatically when you access or use our Site or when you communicate with us, including but not limited to: (1) details of your visits to the Site, traffic data, location data, logs, and other communication data; (2) information about your computer and mobile device, and internet connection; and (3) interactivity with an e-mail, including opening, navigating, and click-through information.
• From third parties, including but not limited to: (1) data analytics providers; (2) social media networks; (3) third party service providers; (4) your employer; and (5) public sources.

Depending on how you interact with us, or the business and commercial purpose for the collection of information, we may use your information for a variety of purposes, including:

• To deliver the Services that you have requested.
• To communicate with you by email, postal mail, telephone and/or mobile devices about services that may be of interest to you either from us, our affiliate companies or other third parties.
• To resolve disputes and troubleshoot problems.
• To measure interest in our Services and Sites.
• To inform you of updates.
• To customize your experience.
• To detect and protect us against error, fraud, and other criminal activity.
• To do as otherwise described to you at the time of collection.
• To send you notifications regarding new services offered by our Sites that we think you may find valuable.
• To send you Service-related announcements from time to time through the general operation of the service.
• For analytical purposes to help us better understand how our Sites are being used, and better design our Sites to improve content and ease of use.
• In the aggregate for the purpose of publishing trends on the usage of our Sites.

• By Law or to Protect Rights. When we believe disclosure is appropriate, we may disclose your information in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
• Marketing Communications. Unless users opt-out from receiving our marketing materials, we may email users about Services we believe may be of interest to them. If you wish to opt-out of receiving marketing materials from us, you may do so by following the unsubscribe link in the email communications, by going to your account settings (if applicable) or contacting us using the contact information below.
• Third-Party Service Providers. We may share your information with authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting the Site’s functionality, providing advertising and ad measurement services, analytics, and supporting contests, sweepstakes, surveys, and other features offered through the Site and Services.
• Business Transfers; Bankruptcy. We may transfer your information to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Company’s assets, or other business transaction requiring the disclosure of your information.

We take the security of your information seriously and take all commercially reasonable steps to ensure your information is protected from loss, theft, alteration, or misuse, in alignment with applicable law and appropriate to the sensitivity of the information involved. However, please be advised that even the best security measures cannot fully eliminate all risks, and we cannot therefore guarantee complete security of your information.

We keep your information for as long as necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to the nature of the information subject to disposal.

We may use hyperlinks on our Sites that redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook’s “Like” or X’s “tweet” button, that particular social network’s plugin will be activated, and your browser will directly connect to that provider’s servers. If you do not use these buttons, none of your data will be sent to the respective social network’s plugin provider. So for example, when you click on the Facebook’s “Like” button on the Sites, Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Sites. Settings regarding privacy protection can be found on the websites of these social networks and are not within our control.

We provide you the ability to exercise certain controls and choices over how we collect, use, store, and share your information. Please note that if you are a resident of California, you may have additional rights (see California Privacy Rights section below).

• Review & Correction. You may at any time review or change the information we have about you by going to your account settings (if applicable) or contacting us using the contact information below.
• Change Preferences. You may change your choices for subscriptions, newsletters, and alerts by sending a request to [email protected].
• Unsubscribe from VueOps Communications. You may choose whether you want to receive marketing and/or advertising messages from us. To exercise this right, please send a request to [email protected].
• Control Advertising and Online Tracking. You have a right to control how your information is tracked online. To learn more about these rights, see Cookies and Related Technologies.

VueOps contractually prohibits its contractors, affiliates, vendors, and suppliers from disclosing personally identifiable information received from VueOps, other than in accordance with this Privacy Policy. However, third parties are under no obligation to comply with this Privacy Policy with respect to personally identifiable information that users provide directly to those third parties, or that those third parties collect for themselves. These third parties include providers of utilities, widgets, and a variety of other third-party applications accessible through the website. VueOps neither owns nor controls the third-party websites and applications accessible through the website. Thus, this Privacy Policy does not apply to information provided to or gathered by the third parties that operate them. Before visiting a third party, or using a third-party application, whether by means of a link on the Website, directly through the website or otherwise, and before providing any personally identifiable information to any such third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for that website or application, and should take those steps necessary to, in those users’ discretion, protect their privacy.

Our Site is not intended for children under the age of 18. This includes any links to other websites that we provide for our convenience. We do not knowingly collect the information of children for any reason. If we learn that information has been collected from a user under the age of 18 through our Site, we will take appropriate steps to delete such information. If you are the parent or legal guardian of a child under the age of 18 who has transmitted information to us, please contact us using the contact information below so we can address the issue.

California Consumer Privacy Act (CCPA)

If you are a California resident, you may have certain rights concerning your personal information collected by VueOps under the California Privacy Rights Act and its implementing regulations (collectively, the “CCPA”).

Definitions

• Personal information. Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.
• Sell, sale, or sold. Selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or other means, your personal information to a third party for money or other valuable consideration.
• Share, shared, or sharing. Shearing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or other means, your personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

Your Rights

To submit any of the requests below, you may designate an authorized agent to make the below requests on your behalf. When you use an authorized agent, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

We may take steps to verify your identity by matching the information you provide with your request with the information we have on file about you. Depending on the sensitivity of the information at issue, we may utilize more stringent verification methods, including but not limited to requiring you to sign a declaration under penalty of perjury.

• Right to Know. You have a right to submit a verifiable request to us, up to two times per calendar year, requesting that we disclose the following information: (1) the categories of personal information, including sensitive personal information we have collected from or about you; (2) the categories of sources from which we have collected such information, and the business or commercial purpose for such collection; (3) the categories of third parties with whom we have disclosed for a business purpose, sold, or shared your information, and the business or commercial purpose for said disclosure, sale, or sharing; and (4) the specific pieces of your personal information, subject to exceptions. To submit a request to know, you may send an e-mail to [email protected] or call at (415) 782-3700.
• Right to Delete. You have a right to request that we delete your personal information, subject to certain exceptions under the CCPA. To submit a request to delete, send an e-mail to [email protected] at (415) 782-3700.
• Right to Correct. You have a right to request that we correct your personal information, subject to certain exceptions under the CCPA. To submit a request to correct, send an e-mail to [email protected] or call at (415) 782-3700.

Notice of Collection

Below is a list of the categories of personal information we have collected about California residents in the 12 months preceding the date this Privacy Policy was last updated. This list includes information about: (1) the categories of sources from which the information was collected; (2) the business or commercial purpose for collecting, selling, or sharing the information; and (3) the categories of third parties with whom we share the information.

• Identifiers: Includes information such as your name, signature, postal address, telephone number, online identifier, IP address, email address, or other identifying information.
• Internet or other Electronic Network Activity Information: Includes information described above as automatically collected.
• Geolocation Information, such as your city and your state.
• Inferences: Includes information derived from the above information.

How do we Collect this Information?

• Identifiers: We collect this category of information from you directly or automatically from your device(s). We also may collect this information from third parties such as our service providers and law enforcement.
• Personal characteristics: We collect this category of information from you directly. We may also collect this information from third parties, such as our service providers.
• Internet or other electronic activity information: We collect this category of information from you or your device(s) when you provide it to us or interact with us online (such as through our Sites). We also collect this information from third parties such as online advertising networks, online data aggregators, and social networks.
• Commercial information: We collect this category of information from you directly, or automatically from your device(s).
• Geolocation information: We collect this category of information from you or your device(s) when you provide it to us or interact with us online (such as through our Site).
• Inferences: We draw inferences about you from the information we collect from you or your device(s) when you provide it to us or interact with us online (such as through our Site). We also draw inferences about you from the information we collect from third parties such as our service providers.

Does this include sensitive personal information?
No. * We do not collect any sensitive, personal information.

Is the information “sold” or “shared”?
No.

What is our business purpose for collecting your information?
See "How Do We Share Your Information” above.

Who do we disclose this information to?
See "How Do We Share Your Information” above.

How long do we keep this information?
We keep the information identified above for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of you.

Notice of Disclosure for a Business Purpose

The following is a list of the categories of personal information we have disclosed about California residents for a business purpose in the 12 months preceding the date this Privacy Notice was last updated. For a list of the categories of third parties with whom we’ve disclosed the information, please see How Do We Share Your Information above.

• Identifiers (Includes Sensitive Personal Information): See above.
• Personal Characteristics: See above.
• Internet or other Electronic Network Activity Information: See above.
• Inferences: See above.

Notice of Sale and Sharing

We do not sell or share your personal information. We also don’t sell or share the personal information or sensitive personal information of any California resident who is 16 years or younger.

Notice of Use of Sensitive Personal Information

We do not use your sensitive information for any other purpose other than what is permitted under the CCPA.

California’s “Shine in the Light” law

If you are a California resident and our customer, you have the right to request information from us once per calendar year regarding the customer information we share with third parties for the third parties’ direct marketing purposes. To request this information, please send an email to [email protected] with “Shine the Light Request” in the subject line and in the body of your message. We will provide the requested information to you via an email response.

If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information. We do not sell your personal information under Nevada law. However, to request email confirmation that we will not sell your personal information in the future, please send an email to [email protected].

Data Controller. The data controller for the purposes of this Privacy Policy is VueOps LLC.

Voluntary Nature Of Processing. You are not required to provide VueOps any of your personal data. Please note, however, if you choose not to provide certain personal data, certain features of VueOps’ Sites may not operate appropriate.

Basis for Processing Your Personal Data. VueOps processes your personal data when we have a lawful basis for doing so, including:

• To fulfill a contract with you, or as needed to fulfill a contract between you and a partner or service provider.
• To achieve our legitimate interests, such as:
• Provide the Sites and Services to you;
• Operate, manage and provide functionality of the Sites and Services, including access management, administration, internal operations, troubleshooting, data analysis, testing, research, and statistical analysis;
• Present campaigns to you when you use the Services that we believe will be of interest to you based on your geographic location and previous use of the Services;
• Respond to your requests, feedback, or inquiries;
• Provide customer support;
• Comply with relevant industry standards and our policies;
• Protect and enforce your rights and the rights of other users against violations of our terms and service, disrupting other users use of the Sites and Services, and unlawful activity (including identity theft and fraud);
• Protect the rights arising under any agreements entered into between us and you or any other third party;
• Send you technical notices, updates, security alerts, information regarding changes to our policies, and support administrative messages;
• Protect the integrity and maintain security of our Sites and Services;
• Operate, evaluate, and improve our business, including monitoring and analyzing trends, usage, and activities;
• Provide you with information and advertisements about products, services, and promotions, from us or third parties, that may interest you;
• Deliver content tailored to your interests and the manner in which you use the Sites and Services;
• Present content in a manner that is optimized for your device;
• Measure and analyze the effectiveness of the Sites and Services; and
• Any other processing of your information performed at your direct request or with your consent.
• With your consent, including to send you offers and promotional messages; and
• To comply with applicable laws and regulations.

Automated-Decision Making. We may engage in analytics about your engagement with our Sites and Services from time to time. We do not make automated-decisions about you that may materially impact your rights and interests, unless we obtain your consent to do so or otherwise comply with applicable law in engaging in any such processing activity.

Rights. You have a right to access the personal data we have processed about you, ask that certain of that data be removed (i.e., deleted), ask that such personal data be corrected, and the right to object to certain processing of your personal data. To exercise these rights, please Contact Us. Please note, when exercising rights under this section we may take reasonable steps to verify your identity before processing your request.

Lodging a complaint. If you have a complaint about the way we process your personal data, you may lodge a complaint with a supervisory authority in the country of your residence, where you work, or where an alleged infringement of the applicable data protection laws took place.

We may use cookies (browser and flash), beacons, pixel tags, scripts, and other similar technologies from time to time to support the functionality of our Site. A cookie is a piece of information contained in a very small text file that is stored in your Internet browser or elsewhere on your hard drive. Cookies are transferred from our Sites to your computer, phone or tablet, and allow us to identify your device whenever you return to our Site. These technologies provide a better experience when you use our Site, and allow us to improve our services. We may also use analytic software, such as Google Analytics and others, to help better understand how our Sites function on your device(s) and for other analytical purposes. To learn more about how Google uses data when you use our Applications and Websites, see How Google Uses Data When You Use Our Partners’ Sites or Apps. You can opt-out of Google Analytics by installing Google’s opt-out browser add-on here.

• Browser Cookies. A browser cookie is a small file placed on the hard drive of your computer. That cookie then communicates with servers, ours, or those of other companies (our servers or those of other companies), that we authorize to collect data for us and allows recognition of your personal computer. You may use the tools available on your computer or other device(s) to set your browser to refuse or disable all or some browser cookies, or to alert you when cookies are being set. However, if you refuse or disable all browser cookies, you may be unable to access certain parts or use certain features or functionality of our Sites. Unless you have adjusted your browser settings so that it refuses all cookies, we may use cookies when you direct your browser to our Sites.
• Flash Cookies. Certain features of our Site may use locally stored objects called flash cookies to collect and store information about your preferences and navigation to, from and on our Site. We also may include cookies to provide aggregate reporting. Some of our Sites may allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove flash cookies simply by changing your browser settings. If you would like to limit the websites that can store information in flash cookies on your device, you must visit the Adobe website.
• Beacons. Our Site and e-mails may contain small electronic files known as beacons (also referred to as web beacons, clear GIFs, pixel tags and single-pixel GIFs) that permit us to, for example, count users who have visited those pages or opened an e-mail and for other website-related statistics. Beacons in e-mail marketing campaigns allow us to track your responses and your interests in our content, offerings, and web pages. You may use the tools in your device to disable these technologies as well.
• Third Party Technology. Our service providers, advertising partners, and ad networks may also use cookies and beacons to collect and share information about your activities both on our Site and on other websites and applications. In addition, third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our Site. We do not have control over these third party collection practices. If you wish to minimize these third party collections, you can adjust the settings of your browsers or install plug-ins and add-ins.
• Your Choices. You may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior, such as the length of time they are stored. If you disable cookies, please be aware that some of the features of our Websites may not function correctly. To find out more on how to manage and delete cookies, visit www.aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising, you may visit the following sites:
• http://networkadvertising.org/
• http://optout.aboutads.info/
• http://youradchoices.com

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Our Sites do not currently respond to DNT browser signals or mechanisms.

VueOps may, in its sole discretion, change this Privacy Policy from time to time. All changes to the company’s Privacy Policy will be reflected on this page and the date new versions are posted will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your profile. You should regularly check this page for any changes to this Privacy Policy. VueOps will always post new versions of the Privacy Policy on the website. However, VueOps may, as determined in its discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that users always maintain and update their contact information.

If you have any questions regarding our Privacy Policy, please contact our Privacy Officer at:

VueOps LLC
Attn: Privacy Officer
55 Francisco Street, 6th Floor, 
San Francisco, CA 94133
Email: [email protected]
Phone: (415) 782-3700